If you're selling a business, you’ll need to cancel your current merchant account and return the hardware. While the new owner can retain the existing devices, they must complete the application process for a new merchant account. Once approved, the devices will be transferred to their new account.
Here’s what each party needs to do:
For the new owner: #
A new merchant account is required. Please contact support@peloton-technologies.com, and our team will connect you with a specialist who will walk you through the available options and assist with transferring the existing devices to the new account.
For the current owner:#
You must cancel your merchant account. Please contact our support team to terminate the service and return the devices (unless the new owner is taking them over).