Support Hub

Cancelling an Account Transfer to another Peloton Client

An account transfer can be cancelled at any time before the transfer is accepted by the beneficiary client. To cancel an account transfer:

  1. Select Activity, Pending Account Transfers and click on “Pending Out”
  2. Select the account transfer in the list
  3. Click on “x Cancel” on the right side of the screen to cancel the transfer
  4. Review the account transfer details
  5. Check the confirm box
  6. Click on “Cancel”

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