Security Notice: Spam bots recently triggered unsolicited emails from a website form. The issue has been resolved. Read the notice →
Security Notice: Spam bots recently triggered unsolicited emails from a website form. The issue has been resolved. Read the notice →
Date: March 2026 | Status: Resolved
We’ve recently identified that some individuals received an email containing Peloton’s Six-Step Guide to Payment Processing that they did not request.
This occurred when automated spam bots submitted our website form, which normally sends the guide to users who request it. In some cases, the bots inserted spam text into the message field before the email was sent.
Our team quickly identified the activity and implemented additional safeguards to prevent automated submissions going forward.
Some email addresses may have received the guide without requesting it.
The message field in those emails may contain spam text that was not written or approved by Peloton Technologies.
Any links contained in that message text were not added by our team.
If you received an unexpected email from us:
You can safely ignore or delete the message.
Do not click on any links included in the message text.
The guide attachment itself is safe, but you may discard it if you did not request it.
This activity involved automated submissions to a public website form and did not involve unauthorized access to our systems or customer data.
We are aware that Peloton’s Six-Step Guide to Payment Processing was sent to some individuals who did not request it.
These emails were generated through our website form by automated spam bots. In some cases, the message field contained spam text and may have included links that were not written or approved by our team.
A bot exploited our website form, which automatically emails a downloadable copy of the guide after a request is submitted. The bot submitted multiple requests using unrelated email addresses and inserted spam text into the message field.
Our security team quickly identified the activity and has taken steps to prevent it from happening again. These measures include additional protections against automated form submissions.
Some people may have received an email from us that they did not request.
The email may contain spam text added by the bot.
Any links contained in that text were not created by Peloton Technologies.
This incident did not involve a breach of our systems or customer data. The bot simply submitted our public website form in the same way a normal visitor would.
If you received an unexpected email from us:
You can safely ignore or delete the email.
Do not click on any links included in the message text.
The attachment containing the payment processing guide itself is safe.
If you have questions or would like to report an email you received, please contact us:
support@peloton-technologies.com, or security@peloton-technologies.com
We appreciate your understanding and remain committed to maintaining the reliability and security of our services.
