We’re here to help every step of the way

Whether you're setting up, selling, or troubleshooting, our team is ready to support you - so you can stay focused on making this season a success at the 2025 Shipyards Christmas Market.

Need a little help? Submit a request below

Please select the type of support you need so we can direct your request to the right person:

Help understanding product options

We’ll guide you through selecting the right terminal or hardware for your booth. Whether you’re selling cider or candles, we’ll help you choose the setup that fits.

    Technical support with payments hardware

    Is your terminal not connecting, printing, or powering on? Our team can help troubleshoot common hardware issues and keep you running smoothly.

      Paper & Terminal Supplies

      Running low on paper or need extra accessories for your payment device? Let us know what you need and we’ll help you get resupplied.

        Technical support with this website

        Having trouble with the submission form or uploading documents? Get help with form issues, broken links, or anything related to the event website.

          General Inquiry

          Have a question that doesn’t quite fit into any other category? Reach out here and we’ll make sure it gets to the right place.